SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Good Sell 2 Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://goodsell2me.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Walk and sitting tasty thanks for the fast shipment.
41 R. On 38R. Russian wide leg is good
Excellent sneakers, I recommend! Come quickly. At 24,5 cm took 8 size, fell in time, if you like it more freely take on size larger, but everything is fine. The store recommend, sent very quickly. Thank you.
Good shoes, sopratutto for small feet as my! The shipment is lasting several though the store always ready to respond and to give news. Then given the current situation there you can complain! Recommend!!! And ricomprerei!
Excellent sneakers, price and quality correspond!
Came in 18 days to Ukraine. Excellent quality, size on the insole coincided, beautiful, comfortable, thank you to the store
Good quality goods. Shipping fast. The size corresponds. I recommend.
Delivery three weeks. I really liked the pasta. But on my 23.5 cm on the foot a little back-to-back, pulled out the insole-let's see. Ideally it was necessary to take a little more.
Very nice tennis woman. Size ok. Good quality. Delivery 2 weeks for France. I order this store. Thank you
The color is fresh and I loke it very mush.
Quality sneakers. Not malomerki, they will go on a full leg. I was sent with an additional insole with an increased heel. The store sent immediately, received in 18 days.
Excellent, as in the description. Came not crumpled, inside were inflatable bags that kept the shape of shoes.
please cancel dispute
Got cool sneakers. Ordered 12.11.19, received 06.12.19. We arrived whole, clean, inside a blown bag, which preserved the form of shoes. The size of the foot is 23,5 cm. I ordered 6,5 and was not mistaken. Just on my leg. Slightly loose in width, but not critical. For the summer the most class! Thanks to the store. All successful purchases.