SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Good Sell 2 Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://goodsell2me.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are very similar to the image, the only thing is the sole, which is very fine.
Very cute shoes, sitting delicious!! Called for narrower foot.
Size 43 ordered. Customize it self. I myself have 43 often.
Fast shipping. Well packed. Exactly as description. Cute summer shoes that tasty sitting and well tailored (needle) fall. Overnight outside and the new air is there from. ☆☆☆☆☆
Booties are enjoyable for me but when fingered for close is this projecting "rod" Some feel discomfort. Selling and shipping Super
Runs on puffs of, very beautiful as shown in the pictures, beautifully finished, top!!
Size 39 ordered, but unfortunately size 38 received.
The quality of course is not very, but the size approached the advice of others at 40 ordered 43
Smell plastic. For the rest really nice
Nice rendering but very small, take 2 sizes above its usual size.
The article is almost consistent just a less qualitative look. Super light shoes
Half size larger ordered produce them little tight for the rest like fun
Cute shoes, really happy with it.
The black lines are thinner q than the one in the photo, I'm size 36, I pedi 36 and I think q is a little fair, now play try the, they feel soft and it's good finish, I like
Cool! Called 2 sizes bigger taken. Fast delivery, recommended!
Cute slippers, such as image. Size is fine, falls as normal slippers.
Totally Fun, size perfect
Cute anklets. Meets the expectations. Look the same as on the picture.
Lovely cute sandals slippers
Drops slightly smaller out. Advice is to 1 size bigger order
The sandals didn’t come sizes so I had to guesstimate by measuring each shoe and it was a mess I wouldn’t order again unless their sized out
They're super. I loved them.❤
They are really very cool