We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful and very good material
The jacket is not bad, it was almost the same, I decided to update, for the autumn, what I need, I wear 44 size jacket sat well but on a T-shirt, I wanted to, if the jacket to suit, need take L.
It’s totally worth it. it’s beautiful. I am size small and I got small. it fits well.
Warmer than I thought. I took it for the off-season, and here and for a warm winter will come down! I liked it very much!
Took 60 days but arrived... believe it is because the pandemia of coronavirus... satisfied the product.
Is a fine thick warm coat only the collar is not as thick as in the picture.
The jacket is just delight! light, warm, looks just super! I ordered for late autumn, as we in the North for winter will be thin, as it will show itself when you wear it. to the Amur region was exactly a month. The smell is present, but I think it will fade over time. On its parameters 99-88-108 took the size of 2XL And I did not lose: the jacket is just right, you do not need either more or less. There is a place to put the average in the thickness of the sweater. At a height of 161 cm closes the ass, the length is optimal. It is a pity that the color palette is small, or else it would have ordered another one for a relative, but the colors presented are not Arranged.
Very beautiful, nothing to say. Thank you.
Excellent down jacket.
Prefect; It looks good quality, well sewn, the color same as photo. I measured 170, weight 55 klg and ordered the M
Very pretty, same as the picture
Material and nice coat but the sisa tightens a little when lifting the arm.
Excelent workmanship identical photo thick material to withstand the cold. Came Early # Recommend
The jacket came, and it's great, despite all the problems, a few days in China and more than a month in Kazakhstan, as always our nowhere is in a hurry. Quality is not bad, on our Almaty winter, fitted with its money is worth, the color is beautiful collar decent, pleased size good long sleeves for a girl 165 cm, 55 kg L with a margin
I liked it very much, the size approached. At 48-50 took XXXL. Just right. The quality is good, the fur on the hood is also pleased. Thank you store!!!
a little bit to large around the legs !!!
As the description. OK.
Got the jacket! The jacket is good. I'm too tight. 3XL at 48 size is cramped. I will wear it on a thin blouse. It'll be fine. It's been a long time. Quality is excellent!