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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super! Convenient and fits the size! Come on time! Thank you!!!
Delivery month, small size
Perfect. Fast delivery and good quality
Awesome kit! soft, gentle, comfortable, bright (which is now rare, all Xs why gloomy!) I will order, super-super-super!♥️
Everything is fine, the color is straight purple, push up can be made smaller
Super! Sat perfectly! But, panties ask for 1-2 sizes larger)
The size does not correspond to the description, be careful, the volume of the chest at the lower limit with the size range
Excellent kit, as in the photo with push-up, ordered-10.01, came to Ukraine-22.01 in the department "Nova Posta"
Very beautiful underwear! Take it, you will not regret it!!
Thank you all received))
The store is well done! Sent the goods quickly, before St. Petersburg for 11 days reached the kit! Quality fire! Size corresponds.
Cute, the push up is not as Good.
The kit came to Ukraine for 24 days. Tov AR is well packed in a bag with a zipper, on top still in a protective film. The kit is very satisfied, quality, cotton lining.
Set fire! Color fiery, saturated. Comfortable, without discomfort. The only panties that have cotton to the top from the inside. The store does not change panties in size, on the bust 88 (under the bust 73), on my 75 V. took 75 V, panties default M. On the ass 102 tight. Push-up is available. For a long time I did not take such a model... Cool, like. Delivery a little more than a month. Thank you.
Very convenient. Thank you very much!
Bien
Fast shipping. The written size corresponds to the ordered. Sewn well, threads do not stick out
Super