SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Good Sell 2 Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://goodsell2me.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. Everything works. Everything is adjustable. The box came very crumpled, but the contents are whole. Satisfied. Recommend.
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There are no instructions for Russian, but everything is clear. Sound quality is good. Children in the East excellent product, I recommend.
Everything works. delivery in a week.
They took 3 weeks to arrive but its really good, easy to install and the sound is very clear
I liked it very much.
It's fine! Recommend!
Great device, very pleased with it! The only thing to mention is that it doesn't support Windows 10.
Small unit, but works well, Still have to check out the microphones for user frequency
And who knows how to connect it to smart TV?
Exactly as described. Highly recommended store! Thank you.
Everything is fine, checked works
In a week came.
Delivery from Moscow 5 days, sdek. Looks good. I took it as a gift. I'll check it out later.
Ordered goods to Peter delivery from Russia goods came in 6 days brought home
In the pictures inputs for wired microphones, in reality they are absent. Only wireless microphones.
Delivery more than a week. company cdek courier to the apartment. I bought to connect to an old home theater with karaoke. bought 2 RCA adapter "tulip" (F)-) 6.3mm jack (M) mono and cable Jack 3.5mm plug <--> 2 xrca plug, Stereo audio. All this case stuck in the right holes, everything worked, the sensitivity of the microphone is good, sometimes fonite, you need to adjust to each disc with karaoke. The sound level is different everywhere. i think you need to shove inside the foam rubber, maybe better. and so satisfied, very convenient, there are no wires, batteries are enough for the whole evening, microphones are light, comfortable.
Well received according to the announcement thank you
The product surpassed all my expectations. I did not think that everything was done so qualitatively. Microphones work clearly, the Echo function gives out the voice perfectly. Despite one antenna, the microphones both work simultaneously and do not fondle when meeting. Tried to connect to a computer, tablet and phone. With the phone there are delays (maybe the phone does not pull). But this is not essential for me. A wonderful device for parties, anniversaries. Thanks to the store, I recommend.
Good product, fully works. It's my second order of this product.
Everything works. Very fast shipping!
Quality corresponds to the price. Everything works. The system adds its own noise to the signal that is heard at a small volume.
second order - works great - delivered to europe in two weeks - great buy!
The order came in the designated terms. Connected to the microphone input of the laptop, everything works. In silence mode, there are leads from the operating cooler in the laptop, but during singing nothing is audible. In general, the purchase is satisfied. I recommend.
Ordered from Russia, came super quickly. Everything works qualitatively, but the microphone is certainly not Estrada. For the House will go.