We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, pleasant to the body sweater! On height 1,76 and weight 87 kg bought 3XL, sits perfectly! Thank you!!!
Little size US size please direct
Good basic sweater. Pay attention to 3XL approached Russian 52, a maximum of 54, if the man is not tall. The material is thin, but dense and pleasant. At sock did not roll up and did not stretch. Sits well, sleeves can be authentic)) with the store did not communicate. Everyone is happy. Thanks)))
All as described. The quality of the sewing fabric is good. Fabric synthetics with cotton, as will be in the sock I do not know, perhaps the appearance of checkers. Lint or not I do not know not washed.
All very fast
Good, warm . Fabric soft and dense. But was bought for a winter sweater, so OK. Delivery very fast. THE other stores only sent, and had already arrived. Thank You Very Much.
Very good quality, made of yarn The Size fits just as the description indicates
Very good sweater, warm and comfortable. I liked it, the quality is good. Waiting for the truth for a long time, it is the post of France. I wear size M, fits perfectly! Thank you!
Yes, pretty good quality. I'm usually a medium (M) in USA. at 5'10 and 170 lbs. I ordered an XXL and it's snug, but ok. But I'm happy with purchase.. So I ordered another one.. Also in the same size XXL.
The sweaters are very nice, and fit very well, I don't give them 5 stars because one of the colours I received is not the one I ordered
Sweater of good quality, fully consistent with the description. Height 160 took M-sat perfectly, i very slim . Purchase satisfied
Excellent sweaters, the material is very pleasant to the body, especially sky blue , i like it so much , is very beautiful. It reached US exactly in 2 weeks. Seller recommend!!!
Shipping to USA fast. Packing quality is good and reliable. The quality of the fabric is also pleasant, but the size I peaked a little more, gave a friend it fit perfectly!!!
Nice sweater. But shipping is short. We took the size M for height 160, weight 54 kg. Not yet tried on, but outwardly it seems that with the size guessed. Later I will add a review.
Received item in a week! Normally a M/L ordered an XL. that is how I like it. For a tighter fit I recommend a large. I’m 5’3, 160 lbs. material is cotton, still cute and comfortable regardless.
Jacket of good quality) even put a gift) took for the guy M, but he came in size (((good that there is a young brother (12 years), I will recommend the store, is very comfortable)
A good sweater, it is light, the store looks more interesting in the photo. Ordered the smallest size available from the seller. Track tracking, the goods arrived quickly. I thank you
Knitted sweater of good quality, fine and pleasant. Go in size according to the table. The husband is happy, despite his long arms and height of 175 cm. The length of the sleeves is normal. Everything's fine.
Fast delivery. For a height of 173 weight 75 suits me xl good quality seams even very satisfied with the service advise to buy in this store!
Like very beautiful, wine very well packed and with a gift, bought size XL, my husband weighs 72k and has 1.70.. He arrived early.