We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket itself is super, very soft, cozy, for cool evenings at the cottage, just amazing. But the size. She, of course, is mega big, but again I repeat, for a cottage just super.
All good very warm I like it thanks
Everything is cool! Thank you
Muyyyy soft and good size
It could be less Long
The jacket is very cool-soft and light, nice color. Only you need to take your size, I love oversize and ordered a larger size, it turned out to be very large, but this is exclusively my mistake.
The jacket is simply delicious! Soft, powdery color, light and at the same time voluminous. Seller Many thanks, store prosperity ^_^
Soft, the fabric is like a thin blanket, but cozy and warm. It is a pity that there are no fasteners
By the size of the norms on the volume of the chest 108 XL. For this money, the quality was hoping it would be better. One of the few things ordered on Ali disappointed me,
The jacket is very soft and plush. The size is very large. At its 48-50 you need to take less can even 2 sizes. And the color is dirty pink. The sleeves are very long.
Cute, soft, very pleasant to the touch, without fasteners, sat down freely, for a summer cool evening just right. Thank you very much!
Warm, soft, cozy. It came fast enough.
Quality is good,
Yes was glad, although asked my number and is a little big. Fast shipping, nothing to point
Ordered Cardigan 24.12.2019 received 16.01.2020. The thing is warm, soft, light, pleasant to the body, fit in size, a little long sleeves, but it's not syrashno, the color is like on the site. I will use it in the cold time at home or at the cottage. Purchase is satisfied
Love this jacket
I bought as a present. Thanks for delivering in time.
2XL to Russian 56
was as described. recommend.
looks solid and durable. nice!