SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Good Sell 2 Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://goodsell2me.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
El vestido es hermoso! Coincide con la descripción, tela suave, elasticada y semigruesa. Llegó a Chile en 3 semanas y bien envuelto. Pedí talla L para mi (peso 60 kg, altura 1,68, medida busto 90cm, cintura 65cm). Me quedó perfecto!
Beautiful dress, fine fit, good of quality.
Very nice dress, although the dress has a little rubber, you should order a bigger size than usual, since you don't have zipper.!
Super
a bit smaller than anticipated from sizing chart. Would not be good option for daily usage due too poor material and synthetic touch and feel.
I love it
Nice, very stretchable. Shipping is very fast.
Thank you very much
I like it.
it's so pretty, good quality, accurate size. it's the same as in the picture
Better than I expected.
great product
Good evening the order arrived well and this good quality thank you very much
With this store everything goes smoothly: super fast delivery and top quality. Thank you.
Very good store, thank you for a fast delivery. Pretty dress <3 Other sellers in Aliexpress seem to have big problems with deliveries.
Identical as the picture and super fitted. Material and workmanship good quality. Fast delivery. 2 wks
A little long, decided to shorten, it will look more effective) the quality of the norms.
Beauty dress, unfortunately gently for narrow under bust
Lovely fabric & style. Shipped very quickly. Thank you.
Delivery of a month and a half. the dress is beautiful, does not shine through, very well stretched, the seams are neat, only in the hips a little wide, attached a little sew.
Ordered February 3, brought the courier on March 16. was not tracked. the quality is quite
Edentially picture! As always perfect!
bien
Good quality dress
The goods received quickly! The dress is certainly beautiful, but to wear it the figure should be perfect) I will strive! In general, I recommend the product!!!