SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Good Sell 2 Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://goodsell2me.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The weight is small. Charging from the sun is on. In the evening in cloudy weather, the contacts of the panel were issued about 3,5 in. Inside the battery is 18650, nameless. The light that is diffused, that the spot is bright enough. There is a small aluminum radiator on the big led. Moisture protection is not completely. When connected, the phone began to take charging. In general, I recommend, but for use in raw weather will have to work out.
smaller than i thought. but good wrapping in good condition and perfect for camping. shipped within a month.
The flashlight liked, shines bright, very light of plastic. All OK. True, the store does not contact. I do not shoot a star for this.
It came today sdecom, it went long, the size is small, pay attention to the size, working, two modes of light (forward and sideways).
ok
Did not notice cast aluminum!
ok
Everything ok
It illuminates a lot, it is strong. The size is compact, the plastic looks a little fragile but for the price by paying attention should last a long time.
the package arrive.recommend
good product
Arrived working
top
It's a good lamp, the light is better than it is peraba, it's very light, I would have liked the bord to be rubber, but it's generally ta well. Delivery time was 21 days, recommended.
I got to Ufa quickly, the product meets the description, I recommend
Awesome Lantern
Bojnjour, Thank you for your speed, Good to You
All Top! Delivery fast. Continuous Test will show.
I believe it works. Perfect for lightening in the tent.
Lantern liked, worth your money.
super
great brightness, weight and portability. wish the brightness was adjustable. haven't tested solar charging.
great product, very bright
Perfect
Great Lantern