We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My order never arrived because of the coronavirus situation but my money was reimbursed in full. Seller recommended
Nice one. Only in the chest is a very deep neckline. Реуомендую
Everything is fine, the quality is good
The dress is chic, I recommend, the size L corresponds to the size 44-46, up to Krasnoyarsk 3 weeks :)
The dress did not come, but opened a dispute and the money was returned, so 5⭐
It's very nice but very small size
It takes a long time but I finally get there
Corresponds to the photo and description
Dress with good fabric and nice.
Beautiful and fast delivery. Thanks!
It went for a long time, most likely because of holidays and virus-almost 2 months. At its 46 took L. It was necessary to take m or less. My parameters 90*74*100, size L big in the shoulders, wide in the back, I had to suture. But in itself, the dress is of very good quality. The material is dense, suitable for wearing in spring, cold summer.
I thought that the dress would be on the smell, but it turned out to be on an elastic band. As a result, the incision on the chest is not adjustable. Have to sew) it came very quickly!!!!
I am 1.70 tall and wear EU36 in clothing. This one in L is good in lenght but TOO BIG in proportion...
It's very nice.
Excellent product, excellent price, excellent store
Very nice, the fabric is beautiful, I am very satisfied thanks
The same like on the picture, i took size L, but I should take M, like I ussualy wear.
The dress is good! I took on the size 54-56 3 HL approached even with a margin, the stomach perfectly hides. Very long passed, all the terms ended but I waited)